Your privacy matters to us. This page explains exactly what personal information p999 collects from Filipino players, how we use it, who can access it, and what rights you have over your own data.
Before reading the full policy below, here's a plain-language summary of the most important commitments p999 makes regarding your personal data.
We only collect personal information that is necessary for operating your account, processing transactions, and meeting compliance requirements. We don't collect data we have no use for, and we tell you clearly what we collect and why.
Your personal data and financial information are stored using industry-standard encryption. SSL protection is applied to all data transmitted between your device and p999. Access to personal data internally is restricted to staff who need it for their role.
p999 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. The only parties who receive your data are those directly involved in operating the platform or required by applicable law.
You have the right to access, correct, and request deletion of your personal data. You can also ask us what data we hold about you. These rights are available to all registered p999 players and can be exercised through your account or by contacting support.
Identity verification documents submitted for KYC — such as Philippine government IDs and proof of address — are used only for verifying your identity and meeting compliance requirements. They are not used for any other purpose and are stored securely with access controls in place.
p999 uses cookies to keep your session active, remember your preferences, and understand how the platform is used so we can improve it. We don't use cookies to build advertising profiles or share browsing data with ad networks.
This Privacy Policy explains how p999 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the p999 platform at p999.pl. It applies to all Filipino players regardless of the device or method used to access the platform.
By creating a p999 account, you acknowledge that you have read and understood this Privacy Policy. We handle personal data responsibly — collecting only what's necessary, keeping it secure, and being transparent about how it is used. If you have questions at any point, our support team can be reached through your account dashboard.
The personal data p999 collects depends on how you interact with the platform. Here is an overview of the main categories:
| Data Type | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | When you create a p999 account |
| Identity Documents | Government-issued photo ID (passport, driver's licence, PhilSys ID, UMID) | During KYC verification |
| Financial Data | Bank account name and number, e-wallet account details, transaction records | When you make deposits or withdrawals |
| Activity Data | Betting history, game session data, login timestamps, platform usage patterns | During active use of the platform |
| Technical Data | IP address, browser type and version, device type, operating system | Automatically when you access the platform |
| Communication Data | Support messages, chat logs, any correspondence with p999 staff | When you contact us for support or queries |
We do not collect sensitive personal data beyond what is required for identity verification and financial compliance. We do not require your political views, religious beliefs, or other sensitive categories.
p999 uses your personal data strictly for the following purposes:
We do not use your personal data to build advertising profiles or sell to third-party marketers. Any promotional communications from p999 are limited to offers relevant to your account and can be managed through your notification preferences.
p999 does not sell your personal data. We share personal information only in the following circumstances:
Any third party receiving your personal data from p999 is required to maintain appropriate data protection standards. We do not permit third parties to use your data for their own marketing purposes.
p999 applies technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or loss. These include:
While we maintain strong security practices, no internet-based system can guarantee complete security. We encourage you to use a strong, unique password for your p999 account and to enable OTP verification. If you believe your account has been compromised, contact support immediately.
p999 retains personal data for as long as your account is active and for a period after account closure to meet legal and compliance requirements. The general guidelines are:
If you request account deletion, p999 will anonymise or delete your personal data within a reasonable timeframe, except where retention is required by law. Data that must be kept for legal compliance cannot be deleted on request but will remain inactive and inaccessible for any other purpose.
As a p999 player, you have the following rights regarding your personal data. You can exercise these by contacting support through your account dashboard:
You can request a copy of the personal data p999 holds about you. We will provide this within a reasonable timeframe and in a clear, readable format.
If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. Some updates — such as changes to your legal name — may require supporting documentation.
You may request that p999 delete your personal data. We will action this request where there is no legal requirement to retain the data. Data needed for financial compliance cannot be deleted but will not be used for any other purpose.
You can ask us to stop using your data for certain purposes while still maintaining your account — for example, if you dispute the accuracy of data we hold and are waiting for it to be corrected.
You may request your personal data in a structured, commonly used format so you can transfer it elsewhere. This applies to data you provided directly and that we process on the basis of your consent or a contract.
p999 is strictly for players aged 21 years and above. We do not knowingly collect or process personal data of individuals under the age of 21. Registering with false age information is a breach of the p999 Terms & Conditions and will result in account suspension.
If we become aware that an account was created by or for an individual under 21, we will immediately suspend the account, retain records as required for legal purposes, and ensure that no gaming activity can take place. Any balance associated with such an account will be handled in accordance with applicable law.
If you are aware of an underage individual who has registered on p999, please notify our support team through the account dashboard immediately.
p999 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to our data practices. The date at the top of this page will reflect the most recent revision.
Where changes are material — meaning they meaningfully affect how we use your data or the rights available to you — registered members will be notified via the contact details on their account before the changes take effect. Continuing to use p999 after an updated policy takes effect constitutes acceptance of the revised terms.
We recommend reviewing this page periodically, particularly before making deposits or withdrawals, to stay informed of how your data is handled.
If you have a question about this Privacy Policy, want to exercise a data right, or need to report a concern about how your personal information is handled, please contact p999 support through your account dashboard.
Our support team will acknowledge your request and respond within a reasonable timeframe. For complex requests — such as full data exports or deletion requests involving compliance-held records — additional processing time may be needed, and we will keep you informed throughout.
You can also reach us by email at [email protected] — please include your registered account name and the nature of your request to help us respond efficiently.
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